Privacy policy

Last updated: 16-07-2026

This Privacy Policy explains how Vondel Home collects, uses, and handles your personal information when you visit vondelhome.com or make a purchase from us.

Information We Collect

Directly from you: name, email, phone, billing/shipping address, payment details, and communications.
Automatically: device type, browser, IP address, pages visited, via cookies and tracking technologies.
From third parties: data from Google, Meta, Pinterest, Klaviyo, and payment processors.

How We Use Your Information

To process and fulfill your orders.
To send order confirmations and shipping updates.
To provide customer support.
For marketing via Google Ads, Meta Ads, and Pinterest Ads where permitted by law.
To detect and prevent fraud.
To comply with legal obligations.

We use cookies to improve your experience, run analytics, and show relevant ads. You can manage cookie preferences in your browser settings.

How We Share Your Information

With service providers who help us operate our store (Shopify, Klaviyo, payment processors, carriers).
With advertising partners including Google, Meta, and Pinterest.
With government authorities where required by law.

We do not sell your personal information.

Your Rights

Under the EU GDPR (as we are a Netherlands-registered company) and the Australian Privacy Act 1988 (as we sell to Australian customers), you may have the right to access, correct, delete, or restrict processing of your personal data. Contact us at info@vondelhome.com to exercise these rights.

Data Security & Retention

We use industry-standard security measures. Data is retained only as long as necessary or required by law.

Children's Privacy

Our store is not intended for children under 16. We do not knowingly collect data from minors.

Countries We Sell To

At this time, we sell to customers within Australia only. Should this change, this policy will be updated.

Changes to This Policy

We may update this policy at any time. Changes will be posted here with a revised date.

Email: info@vondelhome.com | Phone: +61 2 9098 4818 | Mon–Fri, 9:00 – 18:00 AEST · Sat–Sun, 10:00 – 17:00 AEST

AYB Holding B.V. (trading as Vondel Home) · Gerrit van der Veenstraat 35-2, 1077 DN Amsterdam, Netherlands · KVK 84156902